The Haystack respects the privacy of its employees, clients and guests, hereinafter referred to as ‘Data Subjects’. We are committed to protecting all personal information of our Data Subjects and adhere to the provisions of the Protection of Personal Information (POPI) Act, 2013.
This privacy policy summarizes how we collect, use and protect information that we come across in our interaction with Data Subjects.
Information Collection
We collect information that is provided during the normal course of our business operations. With specific reference to clients and guests, this information is obtained during enquiries, bookings, check-in registrations and during stays. Such information may include names, physical contact addresses, email addresses, phone numbers, payment details, identity/passport numbers and documents and other company and personal details.
Information Use
Clients and guests information collected may be used for statutory requirements, safety, security, responses to enquiries, confirmation of bookings, payments, check-in registrations, provision of our services, post-stay marketing, promotions and the improvement of our services. We do not commercially distribute any collected information with third parties.
Consent
By using our services, clients and guests give consent to the collection and usage of the information that is provided as contained in this policy.
Information Protection
All reasonable steps are taken to protect collected personal information from unauthorized access, distribution or misuse.
Third-party Links
Our website may contain links to third-party websites or services. We hold ourselves harmless for the privacy practices or content of these sites. Privacy policies of these third-party websites and/or services must be reviewed independently.
Unsubscribe
All Data Subjects, specifically clients and guests are entitled to request the restriction of the use of their collected information which is not required for statutory and legitimate purposes.
Updates
At our sole discretion and timing, this privacy policy may be updated. Updates will be communicated by the most appropriate means – website, email or social media communication.
Contact
All queries, clarification and concerns regarding this privacy policy may be communicated by email to:
management@thehaystack.co.za